How to order a board by project and by rank?

[Drew Nedderman]

I have a kanban board filter with two projects, A and B. It's currently ordered by rank.

I want to always have project A at the top of any board columns and the backlog view.

I don't think this is possible, but I'd like to get some other opinions.

[Bill Sheboy · Accepted solution]

Hi @Drew Nedderman 

First thing: what is the purpose of this board showing two projects? 

For example, often this technique is used to create a view which rolls up information from different projects...and such boards are treated as read-only: any changes needed to the source issues (projects A and B) are made in those projects instead.

You do not indicate where this Kanban board is located: in project A or B, in another project (e.g., project C), or in a personal profile.  Let's assume it is not in a personal profile...

Your board filter probably looks like this: 

project IN (A, B) ORDER BY Rank ASC

This includes both projects' issues AND still allows drag-and-drop to reorder issues.  (Yet using drag-and-drop on the combined board could cause confusion to Team A and Team B, as noted earlier.

For the board, you could try swim lanes on JQL to put one project's issues first.  For the backlog, I do not believe you can do anything about the ordering unless you change the filter's ORDER BY field(s), which may not be a problem if you are treating this board and backlog as read-only.  As a work-around for the backlog you could use quick filters with JQL by project.

Kind regards,
Bill

[Drew Nedderman]

Hi @Bill Sheboy thank you for the reply.

The board displays issues for a technical implementations team and technical issues for a non-developer customer service team. The service team issues are the ones that need to be looked at by a developer. The implementation team handles these issues along with their own implementation issues. You're correct about the filter, it's similar to your example.

I like the swimlane suggestion, and we will experiment with that. Thank you!

 - Drew Nedderman