How to set the team field via workflow

[Marcelo Valença]

I configured JSM to, whenever a problem ticket is created in it, a related issue is created in Jira. Depending on some data inserted in the ticket, a team should be set into Jira issue, which is used to filter the item into the right board team.

For doing this work, I'm using JMWE "Create issue(s)" post-function, but the problem is that all my tries of doing that failed.

I have already tried to send:

id:5;

"id":5;

id:"5";

"id":"5";

"5";

5

externalId:db755f17-f9f6-432b-a21f-b5aa911ce59d-5;

"externalId":db755f17-f9f6-432b-a21f-b5aa911ce59d-5;

externalId:"db755f17-f9f6-432b-a21f-b5aa911ce59d-5";

"externalId":"db755f17-f9f6-432b-a21f-b5aa911ce59d-5";

"db755f17-f9f6-432b-a21f-b5aa911ce59d-5";

db755f17-f9f6-432b-a21f-b5aa911ce59d-5; (the image above)

title:Open Finance;

"title":Open Finance;

title:"Open Finance";

"title":"Open Finance"

"Open Finance"

Open Finance

But none of them worked. I always get the error: "Team with ID 'db755f17-f9f6-432b-a21f-b5aa911ce59d-5 ' could not be found" (or something very similar).

[David Fischer · Accepted solution]

Hi @Marcelo Valença ,

can you please share a screenshot of the "Expected Value" help tab of the value editor for that field?

[Marcelo Valença]

Sure! Here it is.

[David Fischer]

Hi @Marcelo Valença ,

as you can see, this field is an Advanced Roadmap for Jira (formerly Jira Portfolio) field. As such, it is only available if you are running Jira Software Premium. Are you?

[Marcelo Valença]

Yes, @David Fischer, we are! ;)

[David Fischer]

Then the ID needs to be a number. To find out that number, assign the Team to an issue and test the following expression against that issue:

{{issue.fields.customfield_10001.id}}

Note that the team needs to be available for the current project. 

[Marcelo Valença]

@David Fischer yes, this was one of my first attempts, but it didn't work:

The team ID is 5:

but when I try to configure it, I always get this error:

Do you have any idea what is possibly going on?

[David Fischer]

From the error message, it looks like there's an extra newline after 5. Can you check the value entered in the editor?

[Marcelo Valença]

This is exactly how my code is:

Unfortunately there is no extra newline.

[David Fischer]

Actually, there is. Plenty. I count 29 lines :) 

That's because you do have newlines in the Nunjucks template, to make it look better. The solution is to use the "whitespace control" feature of Nunjucks, as explained in the "Blocks and tags" help tab. For example:

{% if issue.fields.customfield_10171.value == "Open Finance" -%}
5
{%- endif %}

[Marcelo Valença]

Humm.... got it! It worked fine! Thanks a lot @David Fischer!

[Marcelo Valença]

@David Fischer, I continued to edit my code to consider the other teams and, when I did so, the error happened again. I only added another team ID in another line. Can you help me to understand what is going on?

This is the error in the log:

[David Fischer]

Hi @Marcelo Valença 

You need to use whitespace management in comments as well:

{#- a comment -#}