I would like to know if it is possible to have an event based triggers from JIRA to External Systems

[Nageswara Rao Koppisetti]

Hi All,

Basically whenever a new issue created/modified/deleted, we need triggers such that this information can be taken from JIRA and with external tool.

it would also be good if the data can be passed directly as JSON whenever there is trigger from JIRA.

Please suggest the possibilities.

[Kirubel Tesfaye]

Hi Nageswara Rao Koppisetti,

One solution, I used earlier was using Jira Webhooks to notify the external tools that there has been certain events occur in Jira. And use this response to start the method that fetch the change. This events can be issue related, project related, user related and even Jira configuration related.

for more information you can reference the documentation 

if you are using Jira Server

https://developer.atlassian.com/server/jira/platform/webhooks/

if you are using Jira Cloud

https://developer.atlassian.com/cloud/jira/platform/webhooks/

[Nageswara Rao Koppisetti]

Thank you Kirubel Tesfaye.

I have gone throught this above links.

I have doubt webhook url should be external system url or jira system

[Kirubel Tesfaye]

Webhook url is where the callback is sent. In your situation it should be the link of the external system

[Nageswara Rao Koppisetti]

Thank you Kirubel Tesfaye.

Can we register more than one webhook url.

[Kirubel Tesfaye]

Yes

[Nageswara Rao Koppisetti]

Thank you Kirubel Tesfaye.