Hi friends!
I need to know how to incorporate fields to the notification by email in the task of Jira.
For example, currently when we create a task, in the event "created an issue", I can see the person responsible for it in the email received as notification. However not in the notification received when a task is updated.
I await your collaboration.
Thanks, regards
Hi Fernando,
Currently, it's not possible to customize agent notifications.
We have a feature request suggesting the implementation of such ability:
- https://jira.atlassian.com/browse/JSDCLOUD-5425
Please, make sure to watch and vote to receive updates about the feature.
I'm sorry that we can't be more helpful on it.
Regards,
Angélica
Hi Angélica,
Thank you very much for your cooperation. I defined myself as an observer of the task that references.
Leave a comment to increase the consideration of the need
Regards!
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Hi Fernando,
I sent a message to the team responsible for the feature to check if they have some update. As our timezone is different, I believe we will have some update only Monday and once they answer, I'll post here.
Regards,
Angélica
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Hi Fernando,
Sorry for the delayed response, I was out of office.
I received an update from the team and they said that there are no plans to work on the notification feature at the moment.
Regards,
Angélica
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