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Is it possible to conditionally hide/show a field in JIRA?

Alex Koffler
Contributor
October 3, 2018

I've noticed that certain integrations with 3rd parties can cause JIRA pages to use a lot of memory. Often times, those integrations and their associated fields are not necessary except on certain types of tickets.  Is it possible make a field or integration only render on certain ticket types or only on tickets with certain settings?

2 answers

1 vote
Joe Pitt
Community Champion
October 3, 2018

If by 'ticket types' you mean bugs, tasks, etc. then yes you can configure the issue screens to not show those fields. However, you will need screens for each issue type. JIRA supports different screens for create, edit, and view. Custom fields can be configured for issue types or projects. Being new you may be setting custom fields to show in all screens.  

Alex Koffler
Contributor
October 5, 2018

Thanks for your answer, this is really helpful! I'll look into breaking out screens per issue type. 

0 votes
Josh Steckler
Rising Star
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October 3, 2018

This is very much up to the individual vendors for each add-on.

The answer is generally no, fields can't be individually shown or hidden per user/role.

The only real solution here is to be more selective with the add-ons used.

Alex Koffler
Contributor
October 5, 2018

Thanks, it's good to know that I can't use role or user but I'm not looking to show/hide on that set of data, more interested in showing/hiding based on ticket type, or maybe a setting with a given ticket. EG.

if (FieldA = true){ load(my-3rd-party) }

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