We're trying to sync some data between our instance ServiceNow and JIRA.
When a company record is created, we want to add the company's name as an option to a custom single select field.
Dear @Sara Lee,
unfortunately, no - the API Doc has nothing for "adding" an option. When creating a new custom field it is possible to add options.
So long
Thomas
@Thomas Deiler thanks for this clear answer. I just found and voted for https://jira.atlassian.com/browse/JRACLOUD-36112. What's weird is that after reading the cloud API docs at https://developer.atlassian.com/cloud/jira/platform/rest/#api-api-2-field-fieldKey-option-post I thought you could do this, but is doesn't work. The API docs say "Creates an option for a select list issue field, for a given field key. The Id will be automatically assigned." I guess the lack of the word "custom" there is my clue.
This puts a big crimp in our planned solution (similar to Sara's but with Salesforce). We may end up having to use a manual process to request new values in Jira when they are added in Salesforce :-(
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