Is there a way to automatically update the status of the linked issue?

[IT Admin]

Is there a way to automatically update the status of the linked issue when the status of the original issue is updated?

For example, if ticket IT-1 is linked to ticket IT-2, when IT-1's status is marked as resolved, can we ensure that IT-2's status automatically mirrors IT-1's status? Similarly, if IT-2's status is marked as resolved, can we ensure that IT-1's status automatically matches IT-2's status?

[Emily _ DevSamurai]

Hi there,

Yes this is possible if you set up a Jira automation rule for it. Here are some documents you may refer to:

• Automatically update agents about a linked issue's progress
• Update linked issues status when the parent issue status is changed

I hope this will help!

[IT Admin]

Could you please assist me in automation how to do it?

[Dexter de Vera]

Hi @IT Admin 

You can create Jira Automation like this:

Go to Project Automation then create new rule. ff the step below:

When: Issue transitioned

* FROM' and 'TO' if you have specific status (leave it blank if you want to execute the automation in all status changes)

IF: Related issues condition:

* Related issues : Linked Issue

* Link types : duplicate (base on the example)

* Condition: Are presented

FOR EACH: Branch rule/related issues

* Type of  related issues: Linked Issues

Link types : duplicate

THEN: Transition issue

*Destination status: Copy from trigger issue