JIRA and Wildcard SSL

[Janio Andre Gutierrez]

Hello,

 We have just installed JIRA Project Management Software v7.8 which includes JIRA Service Desk, JIRA Software and JIRA Core.

JIRA is installed on a CentOS x64 Linux server with an MS SQL database.

Everything is working properly.

We want to use our Wildcard certificate on JIRA.

We have tried the following procedure:

• https://confluence.atlassian.com/adminjiraserver071/running-jira-applications-over-ssl-or-https-802593051.html

However, we still get an error indicating that: jira keystore was tampered with or password was incorrect

Also we try the SSL for Jira plugin (available from the marketplace: https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugin.jirasslplugin/server/overview) but also not working.

Did someone have a correct procedure ? All procedure on Atlassian support web site don't consider that we can have a Wildcard certificate.

Regards

[Mirek]

Wildcard certificate is not a problem. It might be used. Please check this KB article for your specific error - https://confluence.atlassian.com/jirakb/unable-to-configure-ssl-due-to-incorrect-java-home-or-invalid-keystore-225122382.html which indicates that you might have one of the 3 problems.

[Janio Andre Gutierrez]

Thanks Mirek. After trying a couple of other procedure, i get this error when trying to apply the jks file this morning: the entered password is valid for the key store, but not for the private key. you need to synchronize both password in order to proceed.

Did you already see this error message ?