JIRA automation - create sequential sub tasks and auto assign owners

[Amroz]

I am new to JIRA automation. I have a set of tasks that need to happen upon a trigger. Each of these tasks are sequential and need an owner assigned as soon as the previous task in line is complete. Could you please tell me if the below is feasible through JIRA automation?

Logic:

1. Create a trigger to create an issue when a user types certain key words in the subject of the email email summary 

2. Create sub task 1 and auto assign it to member 1

3. Once sub task 1 is complete create sub task 2 and  auto assign to member 2 

4. Once sub task 2 is complete create sub task 3 and auto assign it to member 3

5. Once sub task 3 is complete, close the parent issue and notify via email 

[John Funk]

Hi @Amroz ,

Yes that should be doable with Automation. Go ahead and build your rule and then post here for any help you need.

[Amroz]

@John Funk Thanks for the confirmation. Here is what I am envisioning obviously the rule doesn't fetch the desired results (i.e. just creates the sub-task 1 and skips creation of sub-task 2 and subsequently skips triggering email to the initiator). Is it possible to split this into 2-3 different rules, if yes how can I auto-trigger these rules? 

[Bill Sheboy]

Hi @Amroz 

Please consider using the if/else component with your summary and other conditions.  Then you could enforce this workflow progressively, one condition set as a time for the new sub-tasks.

Of note: by waiting to create the sub-tasks you could be creating a condition where the team cannot see the full planned work for an issue.  Perhaps instead create all of the sub-tasks at one time, and then use the rule to assign/notify people of the next step required.

Kind regards,
Bill

[Julia Shcherbyna _SaaSJet_]

Hi @Amroz as an alternative you can try to use Business Process Manager for Jira Cloud. 

Using it, you can create a process with all tasks you need. For each process step, you can add a custom form, assignee, project, due date (dynamic or exact), and approver (if it is important).

Add process blocker to set up creating the second issue only after previous is done. 

It's developed by my team, so if you have questions, be free to ask.

Regards