JIRA integration with Business process management(BPM)

[Ravi K]

Hi Team,

   We are planned to integrate BPM with JIRA. Please anyone help me with this. Below flow we required to implement. 

[Requester raise the request in Smart process ]
|
<Site Officer approval >
|
<Manager approval>
|
[Support request create automatically in JIRA]
(Ticket create under "HTC -> Security -> NOIDA"
Manual ticket creation blocked for this category )
|
[HTC team execute the request and update the Status in JIRA]

Thanks,

Trinadh 

(JIRA Manager)

[Ravi K · Accepted solution]

Hello Gonchik,

Thanks for the early reply in BPM tool from Wrkie Application we are planning to integrate Jira is it possible to integrate if Yes please suggest me the steps so it can help for us in integrating with that tool

Thanks for understanding!!!!

Thanks 

Trinadh

Jira Manger

[Gonchik Tsymzhitov]

Hi Ravi, 

could you checkout this article, please ?

https://help.wrike.com/hc/en-us/articles/209605349-Wrike-and-JIRA-Sync-User-Guide

[Ravi K]

Hello Gonchik,

Thanks for reply and thanks for the article

The team is integrating from BPM tool (Process Maker) in BPM tool to JIRA

Please help us to give the link and steps for the integration process form Process Maker to JIRA

These will help us lot for our organization

Thanks for understanding!!!!

Regards,

Trinadh

JIRA Manger

[Bhargav]

I want the same requirement can anyone share the reference links to integrate the procces maker with jira?

Waiting for suggested links... 

[Gonchik Tsymzhitov · Accepted solution]

Hi! 

Could you provide, please, what exactly BPM tool you are speaking?

[Gonchik Tsymzhitov]

https://www.getapp.com/operations-management-software/business-process-management-bpm/w/jira/

[Anastasiia_Piliugina]

Did anyone had successful experience of any BPM integrated into JIRA? Thanks.

[Blake Thorne]

Hey @Anastasiia_Piliugina

Blake from Process Street here (formally in Atlassian :) ) 

We learned a lot recently integrating our modern process management tool with Jira. A few considerations we found helpful with connecting BPM thinking into Jira.

As opposed to project management, with Process Management you typically have higher degree of knowledge ahead of time on exactly what needs to be done and what way.  That's why a typically workflow status in Jira might be "In progress" where a status in a BPM environment is going to be a lot more specific. The other key we found is in how integrated the content and documentation is with the workflow. For Atlassian environments you can certainly do this with Confluence. As you move deeper into BPM thinking, we find having process documentation integrated into the workflow steps (as opposed to a click away) becomes key. 

I would also think of areas where process management and project management connect. For example, a bug submission workflow may be a detailed process (you know exactly what needs to be done and what knowledge needs to be shared in order to submit a bug), but the actual diagnosing the issue and fixing the bug is a project (what specifically needs to be done is unique and not known up front).This is how we use Process Street and Jira on our team. 

[Florian Bauer]

Hey @Anastasiia_Piliugina

Many BPM solutions provide Jira connectors to create a Jira issue related to a process activity. But this means always maintaining another platform and its integration points.

Jira is a great way to manage workflows within a single ticket, but it is not a BPMS that operates a process mode, multiple activities, actions, and decisions.

I'd like to mention a way to make Jira a real BPM system:
Flower - Process Automation is a Jira app from the Atlassian Marketplace and lets you model a process in BPMN. When launching a process instance based on the model, Flower creates an issue for each activity and visualizes the status in the BPMN graphic through the execution.

Flower supports the entire BPM lifecycle, from BPMN modeling, through process simulation to process monitoring.