JQL for getting assignee in email when subscried the filter

[Shaan]

Hi,

I have JQL with the subscription to a group but they need assignee on the ticket to be in the email. I am getting the key summary and the link in email.Can anybody help me .

Note:  not the current user, maybe a different team member

[Brittany Wispell · Accepted solution]

Hi @Shaan

You can try adding the assignee field to the filter columns, then saving the filter again. 

[Shaan]

I have tried that way but its not working

[Brittany Wispell]

Hello @Shaan 

If you could please send me a screen shot of your "My Defaults" columns in the filter subscription. 

I have tested this in my instance and received a subscription email with the assignee on the email. Apologies for the large boxes. I had to hide possible sensitive data. My columns look like my previous message image. Let me know if any of this helps. 

[Shaan]

Hi Brittany,

Sorry for late, I can view this but I need this in an email which is subscribed the group.

[Brittany Wispell]

Hey @Shaan

Also sorry for the late reply.

You'll want to make sure that the Filter and the My Defaults has the assignee added the columns. 

Hope you've already found an answer. 

[Shaan]

Thanks for your reply and sorry for replying late.

[Brittany Wispell]

Hey @Shaan

I hope you were able to find a solution! 

If you found this answer helpful could you please accept this answer, or let me know if there is anything else I can help you with!