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JSD Customers appear as selectable in other project role config

Jeffrey Bistrong
Jeffrey Bistrong
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May 12, 2019

We use jira service desk for our external customer support, but when I go into another JIRA (not service desk) project my JSD customers appear as I am setting up roles for my internal users

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 12, 2019

This is quite hard to read as a question.  You have two Jira systems and have customers appearing in both, as they're supposed to.  Could you explain what is wrong?

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Anita Middleton
Anita Middleton
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June 23, 2020

We have the same issue. We are seeing the customer emails from our JSD project showing in the Assignee selection dropdown of our non-JSD projects. Can you please explain how to resolve this?

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