Jira Forms in Cloud. How to create a section?

[Jay McKelvey]

I have Jira Cloud.  I am creating a form based on a work item type.  I want to create different sections for different categories of content.   

Is it possible to create different sections in Jira Cloud forms?

[Marc - Devoteam · Accepted solution]

Hi @Jay McKelvey 

Yes, you can create different sections in form used on JSM request types.

But only in form on a JSM project. Form in a Jira project are fro internal use and don't offer these functions.

[Jay McKelvey]

Thanks.  So the answer to my question appears to be "No, I cannot create different sections in a Jira Cloud Forms".  I would need to have Jira Service Management (JSM) to have this capability.  

[Marc - Devoteam]

Hi @Jay McKelvey 

Yes.

But there is a loop hole. You can create advanced forms on a Jira project, but you can't create direct url to these forms.

Go to the project settings of your project, then in the url replace the word after settings/ at then end of the url with forms 

You will get the advanced from option.

[Jay McKelvey]

That didn't work for me.  If you think it should, what should the link be?  I tried "/jira/settings/forms".   Note: I'm on Jira Cloud, NOT JSM. 

[Marc - Devoteam]

Hi @Jay McKelvey 

Ah then it won't work, as you don't have JSM.

Then you are limited to the forms from Jira Cloud and no section option is available

[John Funk]

Hi Jay,

There is the built in Request Type form that is simple to use and less "capable" and does not include Sections. 

For the more Advanced Forms that have the ability to add Sections, click the Forms menu option under the Request management section in Project Settings of the JSM project. 

[Jay McKelvey]

My question is about Jira Cloud, NOT JSM.  I don't have JSM. 

[John Funk]

Gotcha. The post was put in under JSM - I will move it to Jira. 

[Jay McKelvey]

oh.. I didn't realize that.  Great catch. Thank you. 

[John Funk]

Maybe if you add the free JSM product then you would be able to try the Forms for the software project in the project settings. 

[Olha Yevdokymova_SaaSJet]

Hello @Jay McKelvey 
Unfrotunatly, Jira Cloud native forms doesn't support any sections or conditional logic. 
If you are okay with add-ons you can try Smart Forms for Jira developed by my team - this ones supports conditional logic to show or hide multiple questions based on preuvios choices, plus there are content dividers.