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Jira automation - Send email if story has not been touched

Laura Hanna
Contributor
February 1, 2024

Here is my issue, I have stories that are created that are in "unassigned" with high priority.

(I have a group of guys that, they "should" pick them up.... Not always the case)

I want an alert that if they have not been "assigned" within 3 days and email is sent to the manager to assign them.

 

Story created, with unassigned and high priority. it sits for 3 days... I would like an email.

I have the email down but, trying to figure out the... If story has not been assigned after 3 days...

1 answer

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3 votes
Answer accepted
Laurie Sciutti
Community Champion
February 1, 2024

Hi @Laura Hanna ~ maybe this will help...

Laura Hanna
Contributor
February 1, 2024

THANK YOU! forgot about the "Schedule"

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