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Jira service desk

CHILLAMCHARLA VARUN
Contributor
July 19, 2019

I would like to have two SLAs, one for response time and one for resolution.

can any one help.

thanks.

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Alexey Matveev
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July 19, 2019

Hello,

Just create two SLAs and you will have to SLAs

CHILLAMCHARLA VARUN
Contributor
July 19, 2019

I cannot see SLA's in my project going to project setting?

Alexey Matveev
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 19, 2019

It means that your project is not a Service Desk project. You should create a Service Desk project

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