Jira support not responding... Unanswered Ticket since 3 Days...

Hello Atlassian Team,

Are you still offering support for your products or are the customers on their own?

Our production instance is practically unusable due to massive issues. I have logged multiple issues with support without any response.

It seems that we still have valid support contract :)

Will anyone please step up???

1 answer

0 votes

Where did you raise these issues?

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That's a portal that leads you to one of several systems - which one did you end up in?

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