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Limitaciones del Trial Standard de JSM en mensajes de correo y automatizaciones

Administrador Jira ITSTK August 5, 2021

Actualmente estoy usando la versión trial Standard de JSM antes de hacer la compra definitiva, pero tuve un problema en que me salió un mensaje indicándome que se ha terminado el limite de envios de correos diarío y obviamente no me llegó ningún correo, y que eso se solventa al comprar la verisón estandar o premium. Mi inquietud es si al ya comprar la versión |standar ya no tengo límites en el env;io de corrreos, osea no voy a tener el problema actual? y la otra es que tengo algunas automatizaciones, existe límites en las ejecuciones de las automatizaciones o cantidad de automatizaciones en la versión Standard de JSM?

Muchas gracias de antemano

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Gaurav
Community Champion
August 6, 2021

Hello @Administrador Jira ITSTK 

The Standard subscription does not have any limitations on the number of emails sent, so your concern would be alleviated. The feature details for different plans are available here.

To understand the automation limitations as per the available documentation, please see the below:

If a new automation rule is created and run for a specific project, the executions will be unlimited. This is true for Cloud Free, Standard, and Premium.

If a rule is created and applied across projects or to all projects, it's considered global, so it will be limited. Currently, this is available with Premium or Enterprise subscriptions. This can be overcome by creating separate automation rules, one for each project for which it is applicable.

Please accept the answer if this helps solve your query else respond and allow others to share input.

Administrador Jira ITSTK August 18, 2021

Hi @Gaurav , thanks so much for your help.

I understand, but it was very rare, but I had a message with emails's limit per day, but Now It is working fine.

Best Regards

Like Gaurav likes this

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