Need to add new variable

[Abhinash]

Hi,

We would like to give our customers hyper link for Jira issue. So they can have access to our instance and check updates about there issue. Please add issue URL in the insert variable drop down it will be helpful.

Thanks,

Abhinash.

[Alex Koxaras -Relational-]

Hi @Abhinash 

The variable you are looking for is the "request url" which is visible on the dropdown of the image you pasted.

[Abhinash]

Hi @Alex Koxaras -Relational- 

I need issue URL hyperlink when our customer clicks on the link it must lead to our instance.

[Alex Koxaras -Relational-]

@Abhinash as I already told you in my first reply, use the REQUEST URL variable. This will give you the issue/request/ticket url:

[Abhinash]

Thank you for the help

[Alex Koxaras -Relational-]

@Abhinash kindly mark answer as accepted in order to help others in the community to find answers to similar questions. Much appreciated!