Hello,
We're using 50 user's license JIRA/Confluence/Bitbucket license in server. (We are also using some add-on in each product now)
But this license was expired before 2~3 years(The Maintenance was expired), In this situation, We need to update user account expansion for increased user account now. We expect that trouble in this processing(dependency about recently version of atlassian product or etc..)
Can we use the current version of the product(JIRA/Confluence/Bitbucket) only increase the number from 50 to 100? (We are in trouble because there is an internal cost to update)
Can you recommend the least expensive way to expand our user number?
I'll wait for your answer, thank you always providing us with convenient service.
Hey Uijoong,
I work on Atlassian's Customer Advocate team who handles billing and licensing.
We'd be happy to walk you through your licensing options and explain how to get access to additional users.
In order for us to help you, please open up a ticket with us using the link below and we'd be happy to work on this with you!
Customer Advocate Support Portal
Best,
Ariel
Customer Advocate | Americas
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