Hello,
I'm using the Script Runner Behaviours and getting on the customer portal following error:
[SR Behaviours] Error retrieving validators
"Cannot retrieve validators from PortalID: '{15}' , Request Type ID : '{152}', exception: Could not find project for service desk id for 15. \nAnError{httpStatusCode=403, errorCode=none(), message='sd.portal.error.permission : 'You do not have permission to view this Portal.''}"
The user is just a normal customer without the Browse Projects Permission.
If I'm giving this user the Browse Projects Permission the validators are working.
Of course it is a no go to give the customers this permission for several reasons ;)
We're using JIRA Software v7.5.2 and JSD v3.8.3
Script Runner is up to date.
In the documentation under Limitations I can't find this limitation.
What I'm doing wrong here?
Hi Daniel,
I believe we are aware of this issue. I would suggest following this ticket on our support portal: https://productsupport.adaptavist.com/browse/SRJIRA-2733
Regards,
Josh
Hey Joshua,
thank you. I'm following now.
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Joshua Yamdogo @ Adaptavist Being a community champion, please do something about the bug - it's been open for 2 months with no assignee and no response from Adaptavist
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