Service Desk Request Template

[Jorge Mora]

Hi. 

I need to modify the template of a service desk request. Where can I find this template?

Thanks!

Regards,

Jorge

[Jorge Mora]

Any help?

Thanks

[Jorge Mora]

I need to modify this login page. Does anyone know where this can be done?

Thanks

[Deleted user]

Hi @Jorge Mora

I believe what you are looking for is to edit a Request Type (form) on your Service Desk Portal. To begin with, you need to be a project Admin. All you will then need to do is to go to Project settings --> Request types --> click on the Request type you are looking to edit.

Here is a link that runs through some of this for you - https://confluence.atlassian.com/get-started-with-jira-service-desk/create-service-desk-request-types-917968307.html#Createservicedeskrequesttypes-editRequestTypeFields

Hope this helps!

Thanks
Kalyani

[Jorge Mora]

It's not exactly what I mean.

I want to add a text to every request. I've tried adding a custom text field and entering the text I want into it. But it looks bad and I don't like the way it looks.

For this reason, I thought that there was the possibility of modifying the template of the service-desk requests.

Don't know the JIRA file where you can modify this?