Set Notification Scheme

[Ramona Kühlwein]

Hi, I try to set up a notification scheme for one project. I just want to send notification if the staus changed or someone is mentioned, in no other situation. Can I do this? If yes, how?

Thank you for help.

[Sreenivasaraju P]

Hi @Ramona Kühlwein ,

You can create separate notification schema and define recipients for the required events. 

Please refer  below documentation for details

https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

You can create a separate notification scheme for the one project, one that says "send notification on transition", and leaves all the other events empty.

[Ramona Kühlwein]

But where can I find this? When I edit notifications, there is nothing like that. I think it should be the generic event, but there is nothing to set up for this.

[Ramona Kühlwein]

In my workflow transitions I have a post-function "Fire a Generic Event event that can be processed by the listeners.". And under "system > events" I have "Generic Event (System)". It is added to other workflows, but I can't see it in the notification schemes itselves.

[Ramona Kühlwein]

It is also wrong, that the reporter gets informed about everything. In my new notification scheme I added no recipients, and the reporter still gets mails. I just want to send notifications for the staus changed or someone is mentioned.

[Nic Brough -Adaptavist-]

The notification scheme will list "generic event" at the bottom of the list of events to tell people about, unless you have added more of your own event types.

[Ramona Kühlwein]

No, the "generic event" from the system is missing.. I tried to add a custom one, this can I see at the bottom now.

[Ramona Kühlwein]

Do you know why reporter gets informed, although I have not specified anything in the notification scheme?

[Nic Brough -Adaptavist-]

That tells us that one of your admins has deleted the "generic event".

Your reporter is being emailed because they are named in the notification scheme.

Or you are using a team-managed project, where notifications are done without schemes.