Set a minimun lenght for description field

[Katya Godneva]

Hello

Can I somehow set the minimum lenght (like 20 symbols, for example)  for Description field for issues, created via customer's portal?

Thanks in advance for any options.

[Joe Pitt · Accepted solution]

Not out of the box. You would need scripting or a plugin. By definition the Description field is unlimited text. 

[Katya Godneva]

Thanks a lot!

[Alexey Matveev]

Hello,

You can not do it out of the box.

You would need an add-on for it. For example you could do it with the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could create a validator with a code like this:

if (length(description) < 20) {

  return false, "The description field must be 20 or more characters";

}

return true;

You can read more about validators here:

https://confluence.cprime.io/display/JJUPIN/Customizing+workflows#Customizingworkflows-Writingvalidators,postfunctions,andconditions

[Katya Godneva]

@Alexey Matveev  Wow, thanks a lot, that looks like an interesting solution!

[Alexey Matveev]

@Katya Godneva You are most welcome!