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Sharing users between multiple Jira Cloud instances?

Emil August 8, 2018

As our organisation continues to grow, we have ended up with multiple Jira Cloud instances. I'm currently investigating what's the best and most cost effective way to share users between the different instances.

I'm looking into using Atlasssian Access to provide SSO with Azure AD as the authentication provider. My plan is to have all users from the different parts of the organisation (across multiple domains, but same Azure AD account) manage in Atlasssian Access. Then each part of the organisation have their own Jira Cloud instance.

So far so good, as this seems straight forward. But I would like to have someone confirm that this setup makes sense?

My next question is what the most cost effective way to proceed is. With the above setup the users that needs to access multiple Jira Cloud instances will need to have a license in multiple instance, and that could potentially drive cost up.

What is the best way to share users between multiple Jira Cloud instances?

 

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Nic Brough -Adaptavist-
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August 8, 2018

The main part of the question is an easy "yes" - my Atlassian account lets me into many different Cloud systems.  It's one account, with multiple access.

But, each one of those Cloud systems has to consume a licence to allow me to get in.  When I've got access to 4 client systems, it's one account, consuming 4 licence seats (assuming I'm at least a Jira user, not just a Service Desk "customer")

Emil August 8, 2018

Thanks for confirming - it also makes sense. With a federated on premise setup, you also have to pay a license for each instance. 

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