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Show assignee in a ticket

adrian.mendez July 16, 2019

Is there an option or a setting to show the assignee of a ticket? It only shows responsible and reporter.

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July 16, 2019

Hi @adrian.mendez ,

To show the assignee, you need to add assignee field in the screens. Lets say you want to have assignee field while creating issue, you have it to be in create screen

thanks

adrian.mendez July 17, 2019

Ok ok, but, when I want to add the Assignee field as a visible field, it doesn´t appear in the field list, however, I have read another question about a similar issue, but, it doesn´t work at all (I had to create a custom field)image.png

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July 17, 2019

Did you check if assignee filed is hidden in configurations

adrian.mendez July 18, 2019

Where I can see that configuration?

(I´m still learning)

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July 18, 2019
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