Single select field behavior in different screens

I have a single select field that is used to assign tickets to Support Teams.

In the view/edit screens, when you use the field, you can type any part of the team name and it will come up.

Select field in view edit screen.jpg

Using the same field in a custom screen it does not behave the same way.

Select field in custom screen.jpg

Does anyone know why?

1 answer

0 votes

@Sue Lund I guess this is happening due to different fields context set for diffrent issue type or different project .

Check the context for this custom field

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I'm not sure I understand.

It is the same field, in the same project, on the same issue type.

It's just being used in 2 different screens. The custom screen is being used in a workflow.

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