There was a problem restoring ActiveObjects data for the <unknown plugin> plugin

[Rob B]

Im trying to restore to our DEV environment from a backup took from our PROD, but gettin an error at the end of the restore.

Error: 

There was a problem restoring ActiveObjects data for the <unknown plugin> plugin. Caught exception with following message: ORA-02298: cannot validate (JIRA.fk_ao_54307e_slaaud708664691) - parent keys not found . Please check the log for details.

Jira v 7.13.1

[Alexey Matveev]

Hello,

Find all objects with ao_54307e and delete them.

You can find more info here:

https://community.atlassian.com/t5/Jira-articles/How-to-clean-irrelative-ActiveObjects-data-in-Jira-backup/ba-p/875608

[Rob B]

Hi Alexey thanks for your quick reply,

So they only way to fix it is to amend the xml?

Thanks Rob

[Alexey Matveev]

I believe so