Trying to mark story as done if all sub-tasks are done with Automation

[oscar.klink]

Hello, I am trying to set up what is outlined in this guide:

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-can-I-transition-the-parent-when-all-subtasks-are-resolved/qaq-p/159407

But when I test it, nothing happens at all.

This is what my automation looks like:

All I'm trying to accomplish is to check if all sub-tasks are done on a story, then move that story to Done. We're using a next-gen Scrum project for this (has also tested on Kanban).

[Petter Gonçalves]

Hello @oscar.klink

Thank you for reaching out.

Indeed, the rule you created should be transitioning a story to Done when the last sub-task of that story is transitioned to Done.

I tested it in my own test instance, creating a Story and three sub-tasks under it. After I closed the third sub-task, the parent story properly transitioned to Done:

That being said, please provide us the information below so we can further troubleshoot your issue:

1.  Try to run a simple test: Create a single Story with three sub-tasks, closing the three sub-tasks one by one.
2. Wait a few seconds and check if the Story gets transitioned, properly refreshing the page.
3. If nothing happens, provide us with a screenshot of the Audit log in your Automation rule, as I provided above
4. Under project settings > Issue types, make sure that you have configured a sub-task issue type, instead of a standard-issue type with the name "Sub-task":
   
   

Let us know if you have any questions.

[Paweł Gajewski]

Does this rule work with custom subtask types also ?

[Marrianna Martinez]

Is it possible to set a similar rule for closing a Story if all the Tasks are done? I dont see an option to set Tasks as the branch condition.