Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to us the Automation page

Yuvraj Lalotra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2022

Unable to use the Automation page.

We couldnt load this page

Refresh the page and try again. If this problem persists, contact Atlassian support

1 answer

0 votes
Jack Brickey
Community Champion
March 9, 2022

To be clear you receive this error when you navigate to project settings > automation?

things to try...

  1. different browser 
  2. navigate to global automation > admin - system - global automation 
  3. ask a peer if the are seeing this
  4. contact Atlassian support
Yuvraj Lalotra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2022

Hi Jack,

Thank you for the suggestions.

Yes, trying to access it via project settings > automation

And I have tried the first 3 of your suggestions yet the same issue, hence opting for 4 :)

Charlie Gavey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022

Hi there,

Thanks for reaching out! So we can get a little more info about this problem, it’s best if you raise this through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look.

Cheers,
Charlie

Erol Yoes March 27, 2023

We had the same issue with listing of Project automations.


We couldnt load this page

Refresh the page and try again. If this problem persists, contact Atlassian support.


in my case the role "Pproject Team" was missing.

now i can see the automations as it should.

 

Workaround, go to Gobal Automations, it will be listed there anyway.

Suggest an answer

Log in or Sign up to answer