Use custom javascript on Jira Service Desk Portal > Request form

[Nikos Alexakis]

Hi,

Is there any way to add a custom javascript snippet on a Request form in Jira Help Center (customer portal)?

Thanks

[Alex Koxaras -Relational- · Accepted solution]

Hi @Nikos Alexakis 

I don't think it's possible to do so on the Cloud version of Jira, out of the box. On the other hand, this could be possible on the Jira server.

Perhaps you could accomplish that by using Forge.

[Nikos Alexakis]

Thanks for your response.
Would it be possible by building a custom app? Can we have apps running on portal pages?

[Alex Koxaras -Relational-]

You can, but perhaps with limited functionalities. Take a loot at these:

• https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-management?hosting=cloud&tab=overview
• https://marketplace.atlassian.com/apps/1219647/my-requests-extension-for-jira-service-management?hosting=cloud&tab=overview

[Tom Jones [Appsvio]]

@Nikos Alexakis @Alex Koxaras -Relational-  There is another very useful app for any JSM implementation: https://marketplace.atlassian.com/apps/1218221/feature-bundle-for-jira-service-management?hosting=cloud&tab=overview

[Alex Koxaras -Relational-]

@Nikos Alexakis if you think that my answer provided solution to your question, kindly mark it as accepted, in order to help others in the community. Thank you!

[Nikos Alexakis]

@Alex Koxaras -Relational- I was hoping to see an additional answer with a solution/workaround. Seems that it won't happen. Thanks again. Marked as accepted.

[Alex Koxaras -Relational-]

@Nikos Alexakis then please unmark it and wait for another reply! By all means ;)
No worries!

Be well!