Using Automations to ADD a Label derived from multiple Custom Field values

[Doug Winenger]

I am attempting to use automation to ADD a dynamic Label derived from two custom fields.

• I want to apply a label that is a concatenation of a string and two custom fields' values like:
  • "string-{{cf1_Value}}-{{cf2_Value}}"
• the idea is that cf1 and cf2 will change over the life of the issue
  • cf1 is a string (from a dropdown) and cf2 is a number
  • when certain conditions are met, I want to apply a label to "capture" that the issue achieved that particular status

The automation currently is attempting to do the folllowing:

1. When: Issue updated
2. IF:matches
   1. cf1_Value = "someString"
      1. Then: transition the issue to paused
      2. And: Edit issue fields
         1. cf2_Value = {{#increment}}{{issue.cf2_Value}}{{/}}
         2. Labels =
            1. (ADD) "string1", "string2-{{issue.cf1_Value}}-{{issue.cf2_Value}}"*
            2. (REMOVE) [none]

*Note:

• I can't replicate the exact syntax here
• "string1" in the label update is a static string/label
• the second label, "string-{{cf1_Value}}-{{cf2_Value}}", is the dynamically derived label just in case my syntax is not clear.

• I've also attempted to use
  
  • json/more options via the "Edit issue fields" - for example:

---

{

     "update": {

          "labels": [{

               "add": "string1"    

                    },

                    {

               "add": "string2-{{issue.cf1_Value}}-{{issue.cf2_Value}}"

                    }]
     },
}

---

The cf1_Value is the display name of the custom field vs. the ID (cf#####) format.

I feel like one of these options should enable this operation but so far, I've not been able to crack the nut.   Anyone have a solution for this challenge?  Thanks!

[JM Perrot · Accepted solution]

Hello @Doug Winenger 

Did you try it with variables like

vparent = {{issue.cf_XXXX.value}}

vchild = {{issue.cf_XXX.child.value}}

vlabel = {{vparent.concat(vchild)}}

and set your label with {{vlabel}}

[Doug Winenger]

Thanks @JM Perrot 

I'm trying to concatenate 5 different values (vs. 2):

1. "string1"
2. "-"
3. cf1_Value
4. "-"
5. cf2_Value

Using the method you describe, I'd have to do a series of variables to build out my string using concat() based on what I'm seeing.  That probably will work.  I'm just thinking there's got to be a more efficient way to build the final string I need for the label.

In any case, I've tried the initial steps of your idea.  So far, my variables are not set with my custom field values. I've tried variations of the syntax below attempting to set my "vparent" value from the field's value.

I've tried:

• {{issue.cf_22190.value}}
• {{issue.cf_22190}}

Each time, my automation "Succeeds" but I have no value in my variable in the audit log.  Note, i've tried this with two different custom fields as one is a number and the other is a dropdown/string.  I get the same result (null value) each time.

[JM Perrot]

Hey, it's normal, the syntax is not correct, sorry I wrote an abbreviation 

the correct smart value is : {{issue.customfield_22190.value}} for the parent value and {{issue.customfield_22190.child.value}} for the children.

If you have just a simple custom field (not a cascading list) you can just write {{issue.customfield_XXXXX}}

[Doug Winenger]

okay, that syntax worked on my first field...thank you. I've read so many articles and questions...finding the correct syntax is a bit of an adventure...  

I'm working on the logic to see if I can use this to get to my final label/string now...will update here if I get it to work :)

[Doug Winenger]

okay, happy to report that this process is working :)

I am currently creating and concatenating 8 variables in a sequence to get my final output.

I'm working through a final issue where my prior/dependent automations' label is not being applied or is being removed somehow...(now fixed - working 100% as expected)

[Doug Winenger]

For anyone that finds this and wants to know how it works, here's the process and syntax I used based on JM's suggestion:

1. when: value changes for [insert fields in question]
2. if: matches
   1. field = someValue
3. Then: create variables
   1. cf1_value = {{issue.customfield_22190}}
   2. cf2_value = {{issue.customfield_22192}}
   3. string1 = lr 
   4. delimiter = -
   5. labelOne = {{string1.concat(delimiter)}}
   6. labelTwo = {{labelOne.concat(cf2_value)}}
   7. labelThree = {{labelTwo.concat(delimiter)}}
   8. labelFour = {{labelThree.concat(cf1_value)}}

My result is a string:

"lr-cf2_value-cf1_value"

I then used the {{labelFour}} smart value to ADD the label via the Edit Issue fields component.

[Kelly Arrey]

Glad this is working!

As an aside, the Log action is very handy for debugging stuff like the above.