Why I can't share a dashboard?

[Endre Kallai]

Hi there,

I have just tried to share my dashboard with the admins of the project with no luck. I have granted permission - as far as I could see it was all set up correctly - but when I sent the link, the admins said they could not see. Only came up with an Error page.

What can I do? Is there a way to troubleshoot?

Cheers,

Endre Kallai

[John Funk · Accepted solution]

Hi Endre - You also have to share any underlying filters that the gadgets are using in the Dashboard. 

[Endre Kallai]

Hi John, thank you. How do you do that though? What are the steps, please?

[Jack Brickey]

Yes you need to share the Dashboard and the Filters. This has always seemed overly complicated to me TBH but there are more important things to whine about. ;-)

Here are the steps:

Dashboard - click on ellipses > edit dashboard and update the Access to share w/ desired group/role

Filters - for every filter reference in the dashboard share w/ the same folks as the dashboard. Go to the filter click on Details and then Edit permissions

[Endre Kallai]

apparently, i have no filters... so should i not just be able to share??

[Al Turner]

Sharing the filter on top of the dashboard is the most annoying step I've come across in my short time using Jira. Makes no sense to me.