Why Select List (cascading) field behaving weird?

[Teja]

Hi Team,

I have created a Select List (cascading) Field named Driver and which is of two levels.

The problem is after creating an issue, user was tried to edit the second option from Driver field getting all values from the second level.

Screen Shot Example: (Actual) 

Screen Shot Example: (Expected)

Thanks in advance.

[Teja · Accepted solution]

Can someone help me on this...?

Thanks

[Marc Jason Mutuc]

Check the configuration of your cascading field. Or attach as screenshot of it.

[Teja]

Hi Marc,

I checked the configuration, looks good.

Here are the screen shots:

1.

2.

3.

Thanks

[Marc Jason Mutuc]

Looks ok. Have you done a reindex?

[Teja]

@Marc Jason Mutuc

Yes, I have done reindex but still the problem is not resolved.

My version is Jira v7.6.4.

Browsers: Chrome and Firefox.

Don't no whats seems to be the problem.

[Marc Jason Mutuc]

Try a restart of the app

[Teja]

@Marc Jason Mutuc

I tried restarting app, still no use Marc..

[Teja]

@Marc Jason Mutuc

Any other suggestions?

Regards

Teju

[Marc Jason Mutuc]

What browser are you using?

[Teja]

Hi Marc,

I'm using Google Chrome Version 68.0.3440.84 (Official Build) (64-bit).

and Firefox Version 61.0.1 (64-bit).

Thanks

[Teja]

@Marc Jason Mutuc

Any updates?

Regards

Teju Naik

[Marc Jason Mutuc]

It should work as expected. Not sure what is going wrong. I would try making the field mandatory just to check.

Then, if its still broken, make a new field.

[Teja]

@Marc Jason Mutuc

Its made as mandatory and tried create new field, still the problem exist.