Why do staff get a notification when they are not seat as a notifier?

[Damien Varney]

I have set notifications for Create, Update and the like to the Reporter, Assignee and Watcher and yet some staff get notifications when a ticket is created or updated when they are none of these. Why?

Is there any other way than notifications can be set?

Thanks

[Kevin Johnson · Accepted solution]

in the notification scheme it might have set like to receive notification when ever the changes are made .. Try re-configuring it 

[Damien Varney]

I have already done this but some staff are still getting notifications when according to the Notifications setting they should not. Is there any other way someone can get a notification?

[Kevin Johnson]

if this is jira cloud then whenever someone mention a user(for example user called kevin ) that he is totally not linked to the issue or notification settings too will receive a email 

[Kevin Johnson]

https://confluence.atlassian.com/adminjiracloud/configuring-email-notifications-776636790.html