Why is user not showing in custom user picker field?
Janene Pappas
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
I had 2 custom user picker fields, co-assignee and co-assignee2. In co-assignee, we have one user that does not show in the list, but does show in co-assignee2. The fields setup look identical to me. What is causing this? I am the Site Admin and created both of these fields. There are no extra filters on either fields.
1 answer
Janene Pappas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Both are in the basic jira-software-users group and are assigned the "Basic" role. No difference that I can see.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.