multi select field

[Ankith]

Hi, We are currently working on migrating from rally to jira in this process we are trying to migrate Six fields which have a same Name Prod Impact and six subtitles like PROD IMPACT A , PROD IMPACT B,..........we want to make it display as a multi select field in jira, 

For migration currently we are using the CSV file any help regarding usage of script runner, Custom multi select field anything that can make it display as multi select with all the values that are true.

[Josh Steckler]

To make this work with CSV, you need to have multiple columns for the multi-select custom fields.

For instance, your field "NAME PROD" you would need to have the Prod Impact field have as many as six columns. The header row should use the same heading for each of the six columns, then each individual value to be set for that field will be in the row for the issue.

Header row:

|NAME PROD|NAME PROD|NAME PROD|

Issue row:

|PROD IMPACT A|PROD IMPACT B|PROD IMPACT C|

[Ankith]

When i tried to import it with all the values as you explained its reflecting back with the error Issue can't be created due to the error/s [ You cannot specify 'None' as an option together with other options.

[Josh Steckler]

Yes this is true. "None" in the field is the equivalent of Blank or NULL.

It's not possible to select None and any other selection. If you need to have such a selection, you will need to replace it with something such as N/A, but I suggest just eliminating the "None" selections from the import.

[Ankith]

Thanks for all the inputs Josh, the problem was i was using the uppercase in custom and lower case in my excel which was considered as null by the field, it working now.