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the actor does not have rights to assign a user as a task executor

Andrey Ivanov
Contributor
December 6, 2024

I want my automation to run under the name automation_robot, but when I change to it and try to save the automation, it tells me that the robot does not have the rights to change the task executor Data Center

2 answers

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Shiva Kumar Hiremath
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December 6, 2024

Hello @Andre

please change the rule actor and ensure the that user has the permission.Rule actor.png

Andrey Ivanov
Contributor
December 6, 2024

The robot is a member of a group, this group is an administrator in the project, but this robot has never logged into jira

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Marc - Devoteam
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December 6, 2024

Hi @Andrey Ivanov 

Does this is robot user is an active user and does this user have the correct rights on the project?

Andrey Ivanov
Contributor
December 6, 2024

The robot is a member of a group, this group is an administrator in the project, but this robot has never logged into jira

Bill Sheboy
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December 6, 2024

Hi @Andrey Ivanov 

I recall there are some Jira behaviors that are different when a user has never logged in.  Perhaps try logging in once with the user, log out, and then repeat the testing.

If that does not help, please show images of:

  • your complete rule in one image
  • the rule details, including the actor
  • the audit log details showing the rule execution with the error.

Kind regards,
Bill

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