why can't I assign the Tempo Timesheets team with automation for jira ?

[Deleted user]

When I create an issue, I would like to automatically assign the team defined with Tempo Timesheets using automation for jira. But when I create the rule I see that the field "Team" in Tempo Timesheets is not among those I can edit with automation for jira. Why not?

[carolyn french]

Hi Calogero,

Here's the breakdown of how to do that for Jira Cloud. It's not available out of the box, but you can leverage Tempo APIs to do it. Jira Server APIs are here: https://www.tempo.io/server-api-documentation/teams#tag/Team

https://tempo-io.atlassian.net/wiki/spaces/KB/pages/1822982145/Set+a+Tempo+team+on+Jira+issue+assignment

Hope this helps,

Carolyn

Tempo Customer Success

[Deleted user]

@carolyn french  thanks but I'm working on jira software server edition and Tempo Timesheets plugin related (for jira software). Do you help me ?

[carolyn french]

Hi @[deleted] - Yep, you can generally use the same ideas, but use the Tempo Server APIs (sorry I meant to say Tempo Server, not Jira Server in my original answer): https://www.tempo.io/server-api-documentation/teams#tag/Team

Carolyn

[Deleted user]

@carolyn french thank you for your reply, yes I now understand, you use REST in any case. Ok.