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SLA for a only a certain Issue

Thouroude Xavier
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September 8, 2016

Hello Everyone,

My issue is with Jira-desk

I'm looking for a way to says that only one (of my three) issue type should have a SLA.

It doesn't seems possible.

If I could hide the SLA It would be also OK but not perfect.

Do you have a clue ?

Xavier

 

2 answers

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Answer accepted
Gerry Tan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2016

In the SLA configuration you can use JQL to set goal only for the issuetype you want, and set no goal (put the value 0) on "All remaining issue". Eg:

image2016-9-9 14:46:34.png

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Thouroude Xavier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2016

Thank you Gerry this is what I needed !

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