SSO to JIRA, Confluence and Service Desk

[Mike Allen]

We are going to be using Jira (Core, Software), Confluence and Service Desk.

We want to be able to do SSO with our AD network accounts.  Will Crowd be able to do this for us?  Is there another option?  Better option?

Thanks

[Lauren Schroeder · Accepted solution]

Hi Mike,

I would recommend using Crowd for this.

Crowd will be able to link all of your Atlassian applications (Jira, Confluence, JSD) to your AD accounts for SSO. You can either configure it to read the accounts in a 'read-only' mode (generally recommended) or Crowd also has the capability to write to AD. It should get you a relatively simple SSO solution.

Best,

Lauren

[Mike Allen]

Thanks

[Mateusz Miara]

Hello Mike, 

Crowd 3.4 comes with a solution that might be just perfect for your needs - Crowd SSO 2.0 -Crowd’s single point of access for Jira, Jira Service Desk, Bitbucket, and Confluence across different domains with one common login page. For more information, see our documentation. 

Hope this helps,

Mateusz

[Christian Reichert (resolution)]

Hi Mike,

there multiple ways to achieve what you like to do, depending what level of "SSO" you'd like to have.

If you use Crowd you can synchronise Crowd to AD and then you only need to login once into the Atlassian Applications with your AD login ... so you *still* have to login but only once (once you are logged in to Jira, you are also into Confluence and vice versa).

Especially in an AD environment you can also get true "single sign on" by using a 3rd Party Plugin. You can connect Jira/Confluence natively to AD via LDAP to synchronise User account and then use a 3rd Party SAML plugin to authenticate against Microsoft AD FS (a free component for MS AD, which you may already be using). Via the integrated authentication of Microsoft AD FS you will not have to enter any credentials if you are logged into your machine already.

The cost of the plugins for Confluence/Jira is similar to Crowd so cost-wise you may save running an additional server/vm (crowd) - license cost both options will usually be similar.

I work for marketplace vendor which created such a plugin & here are some links that you may find useful:

• Our written Tutorial to setup SAML with AD FS & JIRA
• A YouTube video showing the SAML with AD FS & Jira Setup
• Our Plugins in the Marketplace

There are certainly other vendors with similar solutions available in the marketplace and a quick search for SAML will show them to you as well.

Let me know if you have any further Questions!

Cheers,
   Christian