I have a question on configuring my Service Desk instance.
I have it working so that anyone can create an issue on my Self Service portal.
The question(s) I have now are:
Is it possible to create a connection with my Google Suite users but only have them as "customers". Every time I open a new ticket on my own, I have to manually add the user into Jira as a new customer. Then I can say any user at @smartbizloans.com has access to confluence.
Thank you for your help!
Mitch
Mitch,
Make use of organization in your service desk. Have all your company employees in there.
The link below is also helpful
https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-users-732528877.html#Setting+up+service+desk+users
Thanks
Victor
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.