Set field based on Service Desk group in portal

[Jenifer Kuntz]

Service Desk is set up with three different groups, within each group they have all the same issue types.

Is there a way to set a custom field based on the group they selected in the Service Desk Portal?

[Gabriel Rosselló]

This was posted 5 years ago... did you find any way to solve it?

Thanks,

[Nathan Smith]

This would be a great feature to have if possible