Single Jira Component that can't be edited or deleted

In one specific project I'm unable to delete a single component.

When I try to delete the component (In Project Settings > Components), it just says "Retry"
When I try to Edit it I get the warning "The component with id 12474 does not exist" and no edits can be made, clicking save does nothing.
If I try to add a new component with the same name, I get a warning stating "Component of such name already exists."
When I click on the component name, it tries to run a query and I get a 500 error with a log number

I've deem this Schrödinger's Component as it seems to be in a state of existence and nonexistence.

Using Jira v7.3.2 at the moment.

1 answer

2 votes

Sounds like data corruption rather than misconfiguration.

You could try running a reindex and see if it fixes things.

Have you tried reaching out to atlassian support?

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Thanks for the response.

Reindex at the project and instance level did not resolve.

I'll have our sysad take a look and reach out to support.

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