Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Story Points Field stays required on create screen after turning off required in Field Configuration

Max
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 1, 2025

For our service management project I added the field Story Points but made it required. Now I turned it off, because I don't need it to be required any more. I made this change in the Field Configuration associated with this project for all issue types. But after turning it off it's still required when creating a new ticket. 

Does anyone know why this could be? I can't see any other place where I could have made it required. Or could it be that the project needs time to make the changes somehow? I just changed it about 30 minutes ago.

Thanks!

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
September 1, 2025

Hi @Max and welcome,

please could you check at workflow level (create transition) if any validator has been put in place?

Let me know,

Fabio

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events