Subtask assignee does not get email notification

[rakhi]

when we create a subtask and assign it to some user , email does not go through but as a workaround we have to assign it to ourself and then assign it to a other user, this way email seems to go through. What is wrong! any Idea??

Current assignee is supposed to get an email notification according to our notification scheme...

[Gisela]

If this only occurs in the issue type Substaks, probabily your subtask have a workflow where the "Create" step trigger a event diferent of "Issue Created" and your notification scheme of this event don t fire a notification to the Current Assignee.

1) WorkFlow Step:

Post Functions (3)

Creates the issue originally.

— THEN

Re-index an issue to keep indexes in sync with the database.

— THEN

Fire a Issue Created event that can be processed by the listeners.

2) Notification Scheme

Event	Notifications	Operação
Issue Created (System)	Reporter (Remover) All Watchers (Remover) Current Assignee (Remover)