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Ticket updates to chat

Albert Manuel
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November 3, 2021

Hi,

Is there a way to send updates of tickets to a "custom chat"? We are having our internal chat, which doesn't have webhooks - and i need a way to update a chat room when a specific type of tickets are changing.

 

Any method will be appreciated

2 answers

0 votes
Robert Adach November 10, 2021

We need some more details in order to offer any assistance. Does your "custom chat" have an API? You probably will need to build a middleware type solution that awaits a webhook call from Jira and then posts to your chats API.

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Albert Manuel
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November 4, 2021

anyone?

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