Time to First Response - Selecting multiple "Stop" conditions in Jira Service Desk SLAs

[Daria Pankratova]

Hi everyone, 

I have a question regarding the JIRA Service Desk SLAs. When I set multiple Stop conditions (as shown on the picture attached), does it mean that the timer stops if ANY of these conditions is true or ALL these conditions are true? 

Thanks in advance for your help!

[Jakub Hanak]

Hello @Daria Pankratova,

it stops when ANY (single one) of these conditions is true. 

Best regards,

Jakub 

[Daria Pankratova]

Thank you, @Yakub Hanak!