Time tracking option is on and selected under configure field but do not see hours in backlog

[Mandeep Singh]

Time tracking option is on and selected under configure field but do not see hours in backlog.

I have given the original estimate while creating an issue but when i see issues in backlog I do not see given hours next to user profile pic and do not see estimate and remaining field under issue created. Same is visible under different projects. Attached is a screen shot

[Jakub Sławiński · Accepted solution]

Hi @Mandeep Singh ,

you need to go to board settings -> estimation.

Then you need to set Estimation Statistic to Original Time Estimate.

Regards,

  Jakub.

[Mandeep Singh]

Thanks a ton. It worked for me

[Ollie Guan · Accepted solution]

Hi @Mandeep Singh ,

The issue creation and issue viewing screen may be configured with different screen schemes. You can check whether the related fields are configured when the issue is viewed.

https://confluence.atlassian.com/display/JIRASOFTWARECLOUD/Configure+field+layout+in+the+issue+view

Also suggest to confirm the following configuration:

https://confluence.atlassian.com/jirasoftwarecloud/configuring-estimation-and-tracking-764478030.html

[Mandeep Singh]

Thanks a ton. It worked for me.