Tranlation is not displayed in Service Desk portal

[System Administration IGIB GRIF]

Our customers use the Service Desk Portal in German.
We use the German Language Pack and translated labels, priorities, etc. where necessary.
Unfortunately, the translated priorities are still displayed in English.

What's wrong?

[Maarten Cautreels]

Hi,

I've just taken a look on both Cloud and Server and you can manage the translations of priorities the following ways:

Cloud

You can translate priorities on the following page: https://<YOURSITENAME>.atlassian.net/secure/admin/ViewTranslations!default.jspa?issueConstantType=priority&selectedLocale=de_DE

Server (tested in v7.7.1)

You can translate priorities on the following page: https://<YOURSITEDOMAIN+PATH>/secure/admin/ViewTranslations!default.jspa?issueConstantType=priority&selectedLocale=de_DE

Hope this helps.

Best,

Maarten

[Maarten Cautreels]

Hi,

Can you please let us know if you're using JIRA Service Desk Server or Cloud?

Best,

Maarten