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Trouble updating Dashboard Permissions via UI

alex
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October 31, 2024

I created a dashboard earlier today, and each time I've gone to update the permissions the changes aren't saved. Peeking in the Network tab, I can see the `permissions` field in the payload is the same empty array it was before, which seems to imply there's a bug withe the UI generating the request.

I was able to update the Viewing permissions manually via the API & Postman, but am I missing something obvious here?

 

Screenshot 2024-10-31 at 5.28.26 PM.png

2 answers

0 votes
John Funk
Community Champion
November 3, 2024

Hi Alex - Welcome to the Atlassian Community!

That sounds like a browser problem to me. Maybe clear, cash, try a different browser, or use with incognito mode and see if there’s any difference.

0 votes
Clark Everson
Community Champion
October 31, 2024

Hi Alex,

The way you are explaining it, you are doing everything correctly. This would generally require a support ticket with Atlassian, which you would need to partner with your instance admin for so they can get Atlassian the specific information to troubleshoot the bug. Though I would recommend a couple of things first.

First ask the admin to make the change, if they can then it maybe something with your browser and some extension blocking it. If the admin can't do it either though it's definitely a bug and I would recommend you both grab har files and submit them

Best,

Clark

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